Reference

Privacy for Live Casino Accounts

Live Casino, Plinko, UFC MMA and wallet records sit behind one Privacy Policy, so you can see what we collect before you open your account.

Account data explainedDANA privacy contextDevice checks coveredCookie choices included
yiantoto Privacy for Live Casino Accounts
CONTACT ROUTES

Contact Us About Your Data

Privacy questions need a direct route, so we keep contact paths tied to the account record you want us to check. Use live chat for quick identity checks, email for document-based requests, or WhatsApp when you need follow-up during operating hours. We may ask you to confirm your username, phone number and recent wallet rail before we change or release account data.

Team online

Live chat privacy help

Open live chat from the lobby footer between 09:00 and 23:00 WIB. We first confirm your account name and recent login device before discussing stored profile data, cookies or wallet records.

Email request record

Send longer privacy requests to [email protected] with your username, registered phone and the change you want. Email works well for access, correction, deletion review and written replies you can keep.

WhatsApp follow-up

Use our listed WhatsApp channel for status checks after you file a privacy request. We will not ask for your wallet PIN, one-time codes or full payment app login details.

ACCOUNT CARE

How We Protect Account Records

Privacy handling is built into account work, not placed at the end of the process. We limit data access by role, keep security logs for account protection and separate support conversations from…

Account data we collect

We collect account name, phone number, login records, wallet events and support messages because those are needed to operate your profile. We do not ask for your DANA, OVO or GoPay app password.

Wallet record handling

DANA, OVO, GoPay and QRIS events are recorded with time, amount, status and account reference. These records help us trace payment disputes without opening your personal wallet app or storing app login secrets.

Cookie control

Cookies keep your session active, remember language choices and help us find page errors. You can clear them through your browser settings, though a fresh login may be needed after removal.

Device security path

Check Account > Security > Devices after login to view recent sessions. If a device looks unfamiliar, contact chat during 09:00 to 23:00 WIB so we can help secure the account.

Retention choices

We keep account and wallet records only for as long as needed for service, dispute handling, security checks and legal duties. When retention is no longer needed, records are deleted or reduced.

Change requests

You can ask us to correct a phone number, update profile data or check what personal data is linked to your account. We verify identity before making changes to prevent account takeover.

Privacy Questions Before You Join

Before you create an account, you may want to know what happens to your data after the form is sent. These answers focus on account records, payment traces, cookies, access requests and security checks. If your question needs your actual account record, contact us through chat, email or WhatsApp so we can verify you first.

We collect the details needed to create and protect your account, such as username, phone number, login record, device data and wallet event history. We do not ask for your wallet app password.

We record wallet events so deposits, withdrawals, status checks and disputes can be traced. The record normally includes time, amount, account reference and result, not private login access to your wallet app.

Yes. Email [email protected] or use live chat between 09:00 and 23:00 WIB. We will verify your account details first, then explain what account, device and wallet records are held.

Contact live chat or email with your username and the detail that needs correction. We may ask for recent account activity or wallet rail confirmation before changing profile data tied to access security.

We use cookies for login sessions, language display, security checks and page error tracking. You can clear cookies in your browser, but you may need to log in again after doing so.

Only staff handling support, security, payment tracing or legal duties can access the relevant parts of your request. We keep access limited by work role and review sensitive account changes before completion.

You can request deletion or reduced storage by email. Some records may remain for dispute handling, security logs or legal duties, but we remove or reduce data when it is no longer needed.